Pre-Arrival Preparation (Pre-boarding)

• Complete Paperwork: we gather necessary legal documents, including I-9 (eligibility to work), W-4 (tax), and banking info for direct deposit.

• Prepare Equipment & Uniforms: Ensure uniforms, aprons, name tags, and necessary kitchen tools (knives, etc.) are ready before day one.

•We communicate details: send a welcome message with start time, location, dress code (e.g., non-slip shoes), and where to report.

• Pre-shift Training: we send digital SOP handbooks or safety guidelines to review ahead of time.

•A Must Level II or Level I Background Check & Drug screening if required/requested.

First-Day Orientation

• We give a warm Welcome & Introductions: Introduce our new hire to the team, including chefs, managers, and coworkers, to foster a sense of inclusion.

• We Schedule a Restaurant Tour: Tour the facility, highlighting the kitchen, storage areas (walk-in cooler, dry storage), dish station, break room, and emergency exits.

• Review Policies: Discuss company culture, mission, and policies (cell phone usage, break, shift schedules, and absenteeism).

• Set Up Our Systems: Provide login information for time-tracking apps, POS systems, or training platforms.

Role-Specific Training

• We offer Food Safety & Sanitation Training (Crucial): Immediately cover health guidelines, proper hand-washing, food storage temperatures, cross-contamination prevention (color-coded boards), and allergy control.

• Our Clients do a Job Shadowing: Pair the new hire with a seasoned "buddy" or mentor for the first few shifts to observe workflows.

• Our Client has Station Training & Spec Cards: Teach specific station responsibilities using recipe cards (spec cards) for plating and preparation.

•Our Clients does a Equipment Training: Demonstrate safe usage of kitchen equipment (knives, ovens, grills, fryers).

Ongoing Support and Integration

• We Set 30-60-90 Day Goals: Establish clear, measurable goals for performance, skill development, and integration into the team.

•We do Regular Check-ins: Schedule Zoom meetings after the first shift, first week, and first month to provide constructive feedback, address concerns, and answer questions.

• We Encourage Open Communication: To create an environment where the employee feels comfortable asking questions and seeking guidance from either parties.

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